Our Warranty Commitment
- Peace of Mind with Every Job – Backed by Australian Standards
At Luxury Aqua Pty Ltd, we take pride in offering more than just great workmanship — we deliver lasting confidence through our warranty-backed services.
Every job we undertake, whether it’s waterproofing, caulking, or remedial work, comes with a warranty tailored to the products used and the nature of the work. We align our warranty coverage with manufacturer guidelines, industry best practices, and the Australian Standards, including:
- AS 3740:2021 – Waterproofing of domestic wet areas
- AS 4654.2:2012 – Waterproofing membranes for external above-ground use
- National Construction Code (NCC) guidelines for compliance
How Our Warranty Works
- We offer a standard warranty based on the type of membrane or sealant used and its expected performance.
- Most waterproofing jobs are covered for up to 7 years, as recommended under industry standards and product manufacturer warranties.
- Caulking and sealing work is typically covered for 2 to 5 years, depending on location (internal vs external), exposure, and movement tolerance.
- For remedial jobs or projects involving previously compromised substrates, the warranty may vary or be limited depending on the condition of the surface.
Note: Warranty terms may differ based on the scope of work, job complexity, or remedial nature of the project. Please contact us directly before booking your job to confirm warranty details specific to your project.
Phone
0422 150 402
contact@luxuryaqua.com.au
Location
Servicing Dandenong, Narre Warren, Pakenham, Berwick, Cranbourne & surrounds
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